How to write cover letter for job application, internship, simple resume

How to write cover letter for job application, internship, simple resume

 

A lot of job seekers today wonder if a cover letter is still appropriate to send with your resume— the answer is yes!  just like with your resume, you should make a customized version that talks about how your skills will benefit the particular company that you want to work for, and/or demonstrate how you have done some research into what the organization’s pain points are. Remember: You’re selling yourself in a resume and a cover letter, but the employer has to want to buy.

Check out the sample cover letter below (or download the template as a Word doc) to get some inspiration to craft your own.

And we’ve got you covered as well if you’re looking for a cover letter in a specific industry.


[Date]

Ms. Rhonda West
Customer Service Manager
Acme Inc.
123 Corporate Blvd.
Sometown, CO 50802

Re: Customer Service Representative Opening

 

(Ref. ID: CS300-Denver)

Dear Ms. West:

I was excited to see your opening for a customer service rep, and I hope to be invited for an interview.

My background includes serving as a customer service associate within both call-center or retail environments. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits and flagging damaged merchandise for shipment back to vendors and providing back-up cashiering during busy periods.

Previously, I worked within 2 high-volume customer-support call centers for a major telecommunications carrier, a satellite television services provider. In these positions, I demonstrated the ability to resolve a variety of issues or complaints (such as billing disputes and service interruptions and cutoffs, repair technician delays/no-shows or equipment malfunctions). I consistently met my call-volume goals, handling an average of 56 to 60 calls per day.

In addition to this experience, I gained considerable customer service skills during my part-time employment as a waitress or restaurant hostess while in high school.

I also bring to the table strong computer proficiencies in MS Word, MS Excel or CRM database applications, a year of college (business major). Please see the accompanying resume for details of my experience or education.

I am confident that I can offer you the customer service, communication or problem-solving skills you are seeking. Feel free to call me at 555-555-5555 (home) or 555-555-5500 (cell) to arrange an interview. Thank you for your time—I look forward to learning more about this opportunity!

Sincerely,

Sue Ling

Enclosure: Resume

 

The basic elements of a cover letter

  1. Greeting: Address your cover letter to the proper person.
  2. Opening: Write a personable, inviting opening paragraph that highlights how your skills are a perfect fit to the job.
  3. Hook: Highlight your past achievements as they relate to the job you’re applying for.
  4. Skills: Highlight additional relevant skills, such as computer languages or certifications.
  5. Close: Briefly recap your strengths as a candidate, and include your contact information.

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